Privacy
Privacy for Flywheel
This page explains what Slack data Flywheel collects, how it is used, how long it is kept, and how customers can request access or deletion.
Flywheel processes Slack events, recent conversation context, workspace configuration, and operational metadata to run tasks inside Slack. Flywheel is not a Slack backup and should not be used as one.
- Flywheel collects Slack message and event data needed to respond to mentions, direct messages, Flywheel-owned threads, and configured automations.
- Flywheel uses that data to generate replies, summaries, drafts, scheduling actions, and operational records needed to run the service.
- Slack-derived conversation history stored by Flywheel is capped at 90 days.
- Raw Slack event payloads and job results are retained for shorter operational windows.
- In public and private channels, Flywheel defaults to the message or thread where it was explicitly invoked instead of collecting unrelated channel chatter.
- In DMs and group DMs, Flywheel may use prior conversation in that same DM lane to preserve continuity.
- Flywheel uses AI-generated output. Important summaries, recommendations, and actions should be reviewed by a person before being relied on.
- Flywheel does not use Slack data to train or improve generalized AI models.
- Human access to Slack-derived content is limited to narrow support, security, or legal exceptions.
- Secrets are treated as write-only in the product surface.
- If Flywheel creates summaries or durable learnings from Slack activity, those artifacts are still subject to explicit retention and deletion rules.
- Access, transfer, privacy, and deletion requests can be sent to flywheel@supercharger.studio.